The Department of Justice’s Office of the Inspector General has found that the FBI has not collected a standard amount of text messages from over 31,000 agency-issued mobile devices. DOJ OIG said it attributes its initial observation to a database with plain text repository for a significant percentage of messages, indicating a problem with FBI Enterprise Security Operations Center’s data collection tool.
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The office first identified the issue with devices of two employees involved with the pre-election review. OIG recommends the FBI modify its existing messaging-related policy, study the current text data collection tool and seek more information on potential tool replacements. The agency must also boost coordination with device vendors and verify security weaknesses detected in the inspection, OIG noted.